Terms of service

Terms of Service

Welcome to Devadara. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Information

Devadara offers brass idols, pooja accessories, and spiritual products. By using our website, you confirm that you are at least 18 years old or are using the site under parental supervision.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

2. Product Information

We make every effort to display product details, descriptions, sizes, and images accurately. However:

Slight variations in colour, finish, weight, or design may occur due to lighting, photography, or the handcrafted nature of brass products.
Minor marks or antique finishing variations are not considered defects.

Customers are responsible for reviewing product specifications before purchasing.

3. Pricing & Payments

All prices are listed in INR (₹) unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Full payment must be made at the time of purchase.
Devadara is not responsible for payment gateway issues or bank-related delays.

4. Shipping

Orders are dispatched once or twice a week. Delivery timelines depend on the courier service and customer location.

Devadara is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.

Customers must provide accurate shipping details. We are not responsible for orders delivered to incorrectly provided addresses.

5. Returns & Refunds

Returns are accepted only for products damaged during transit.

Customers must contact us within 24 hours of delivery with proof of damage.
No returns or refunds will be provided for orders placed by mistake or due to change of mind.

Please refer to our Return & Refund Policy page for complete details.

6. Order Cancellation

Orders cannot be cancelled once shipped.

Devadara reserves the right to cancel any order due to stock issues, pricing errors, or suspected fraudulent activity. In such cases, a full refund will be processed.

7. Intellectual Property

All content on this website, including logos, images, product descriptions, and branding, belongs to Devadara and may not be copied, reproduced, or used without written permission.