Shipping policy
Shipping Policy
Thank you for shopping with Devadara. We are committed to delivering your brass products safely and efficiently.
Order Processing Time
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All orders are processed within 2–4 business days.
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Since we dispatch orders once or twice a week, your order will be shipped on the next scheduled dispatch day after processing.
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Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Schedule
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Courier pickups are arranged 1–2 times per week.
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You will receive a tracking number via email/WhatsApp once your order is shipped.
Delivery Time
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Delivery typically takes 3–7 business days, depending on your location.
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Remote areas may require additional time.
Shipping Charges
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Shipping charges (if applicable) will be calculated at checkout.
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Any free shipping offers will be clearly mentioned on the product page or during checkout.
Delays
While we strive to deliver on time, delays may occur due to:
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Courier service issues
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Weather conditions
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Public holidays
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Unforeseen circumstances
Devadara is not responsible for delays caused by courier partners, but we will always assist you in tracking your order.
Incorrect Address
Please ensure your shipping address and contact number are correct. Devadara is not responsible for orders delivered to incorrectly provided addresses.
Damaged Packages
If your order arrives damaged:
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Please contact us within 24 hours of delivery
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Share clear photos of the package and product
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We will assist you with a resolution